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PTCL EVO usb username and password

Couple of minutes ago a friend of mine asked me that she’s getting an error while trying to connect their ptcl evo usb broadband (evdo cdma) .

The error said that the username and password is wrong.

This post includes the default username and password for ptcl evo and what to do if that doesn’t work too.

PTCL EVO usb username and password

The username and password for ptcl evo internet usb are:

username: [email protected]

password: ptcl

Hope it helps you connect to your ptcl wireless broadband internet evdo.

What if the username and passwords for evo don’t work?

In some situations or on some devices the username and password for ptcl evo might not work. In such situations follow these steps:

  1. Make sure that the error is saying incorrect login credentials (or password only) and nothing else, if the error is for connection or other issues, please search for those accordingly
  2. Make sure that you’re entering the username and password correctly, sometimes when we copy and paste the text from one website to another page, special characters get added to it including blank space before or after the text and thus results in a entirely different username and / or password, therefore make sure that the copied username and password are perfectly correct, even better if you type them yourself in your ptcl evo settings panel
  3. Make sure that your evo connection hasn’t expired and there is still credit in your ptcl evo card balance.

Update:

(thanks to Kashif)

Make sure you have your device activated and it’s fees is completely paid.

Check the ptcl helpline to see if your bill is completely paid or if you’re still short of money.

For activating your ptcl device, dial 080000789.

If you’re still having any difficulty in connecting your ptcl evo to the internet, contact ptcl support helpline for further assistance.

30 Responses to PTCL EVO usb username and password

  1. Hassan Raza

    I have a problem. I just bought EVO and got it recharged. I have enough funds so that is not an issue.

    Whenever i connect, it says: ” AUTHENTICATION ERROR, REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS….. “

    • Nabeel

      it takes some time for the evo to get registered,

      is it working fine now?

  2. rehan

    i bought evo 3g black but there is error of username and password pls help me

    • Nabtron

      Rehan did they tell you any default login username and password for the device ?

  3. mustafa

    i have 3g evo PMln and have a problem
    THE REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS….. plz plz give solution

    • Nabtron

      did you call their service center for the logins relative to your device mustafa?

  4. mustafa

    no, i received laptop from Pmln scheme they said to us 3 month free use evo 3g service two days i used free but now this is problem,,,THE REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS

    • Nabtron

      was it working before with the same combination? that’s strange if it was!

      please check that you or someone else haven’t changed the logins by mistake, also try contacting the ptcl service center and see what they suggest, please tell us regarding the solution or update too!

  5. UMAIR RAUF

    I have forget my registration pasword

    • Nabtron

      you can get it sorted out by calling their helpline imho, let me know if you logged in successfully

  6. chouhan

    same issue as Mr. Mustafa
    i have 3g evo PMln and have a problem
    THE REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS….. plz plz give solution

    I have call to 1236 ptcl help line they said contact to ur university

    plz help

    • Nabtron

      did you recharge your device? was it on a contract? prepaid or postpaid?

  7. Muhammad Yasir

    i have 3g evo i connect the evo.the autentic event has occourd pls help us.

    • Nabtron

      have you consumed all the data in it? it may have reached the allowed data limit for your package.

  8. hammad

    I have same problem and i have not reached data limit yet. I recieved my laptop on 8th july. Every thing is fine except for Evo. I recharged it with Rs.50 /- as per instructions of Ptcl customer care. And i also followed activation guide and submitted ticket on HEC help desk. My evo was active for 3 days but now on connecting it says “AUTHENTICATION ERROR: REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS NOT RECOGNIZED, OR SELECTED AUTHENTICATION PROTOCOL IS NOT PERMITTED ON REMOTE ACCESS SERVER.”. I again loaded Rs. 50/- but its still not active. So is the 3 month free package a fake or legit or i have done something wrong because focal person of my university was unable to guide me perfectly. It will be very kind of you if you help me out.. Thank you

    • Nabtron

      It’s still the package expiry issue probably.

      Did you call ptcl service center to confirm why your evo usb is giving the authentication error?

  9. hammad

    I went to there service centre in hyderabad but they were useless they said load 50 rs i load it it worked for 3 days then the error occured and no i haven’t call them which number to call i dont know

    • Nabtron

      They provide only a small top up to your data limit at Rs 50, when it’s consumed the package expires again.

      Also the bandwidth added by 50 rs load lasts for around a week only imho.

      For contacting ptcl, please dial 1218.

  10. haider ali

    my evo usb working very slowly

    • Nabtron

      Make sure that you’re in coverage area for ptcl evo. If not then try using external antenna.

  11. usama

    i dont know my user name or password. pls help me its urgent

    • Nabtron

      Usama trying using the default ptcl evo username and password (provided in the post) and let me know if they work for you.

    • Nabtron

      No router isn’t necessary. The device should work fine after recharge if it isn’t disabled. Did you try calling the ptcl helpline?

  12. ahmad jan

    My evo PM Laptop Scheme problem is.,,,THE REMOTE CONNECTION WAS DENIED BECAUSE USERNAME AND PASSWORD COMBINATION YOU PROVIDED IS……..
    its MDN no is 444019404 pleas figure out my problem without suggesting me evo ptcl helpline no, as i am tired of calling them but in vain Thanks. waiting anxiously

    • Nabtron

      Ahmad I’m sorry the best way is to either call them o else visit the ptcl customer services center near you :(

  13. Safari Ali

    Dear sir I have lost my EVO which was awarded me in the PM laptop scheme so how can I block it because it is activated on my name can you tell me the procedure of closing it or can I get an other EVO in replacement of it

    • Nabtron

      Safari you’ll have to contact the ptcl helpline for this issue.

      If you can’t get a proper answer on call then you must visit the nearest ptcl help center to get this solved for you.

      Please keep me updated about the progress!

  14. Kashif

    you all need to recharge 570 rs in ur evo device….and the first step is to register ur evo device by dialing 080000789

    • Nabtron

      Thanks Kashif :) I have added these tips to activate ptcl device and the recharge issue to the article.

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