Comments on: facebook access restricted (bad ip) – orange issue

By: random

random — Mon, 11 Oct 2010 18:47:02 +0000

I’ve got the Samsung tocco lite and at first, facebook would work fine. Now it always says access restricted, bad ip, ive been on the phone to customer service many of times and their useless! Does anyone know how to resolve this problem??

By: Benson

Benson — Tue, 28 Sep 2010 16:42:18 +0000

I have had this problem on a samsung tocco ultra. i just cleared the cache and cookies and now works fine

By: Sarah Taylor

Sarah Taylor — Fri, 24 Sep 2010 22:40:03 +0000

I’m also having this problem.. I tried to turn off my proxy – that didnt work. I changed to Orange Internet rather than gprs – that didnt work. Now I cant even get onto any websites because its saying that “there is something wrong with the page you tried to access. choose another link”. Now what do I do?!

By: Alison

Alison — Fri, 24 Sep 2010 20:53:38 +0000

Hi everyone, I’ve got a samsung and I’ve managed to get it working by changing from GPRS to just Orange Internet in the profile settings.. does anyone know if Orange charge more for this as I have unlimited Internet or will it still be included in that bundle? Thanks, hope you all get it working soon!!

By: Hfn

Hfn — Fri, 24 Sep 2010 18:27:40 +0000

In reply to Lisa Y.

Mines doing exactly the same thing I cant work out how to get it fixed because it wont load the security question -.- I cant work out how to turn off the proxy like some people are saying and i’m on orange too so have truly no clue what to do! If anyone has any idea how to turn the proxy off let me know please :)

By: charlotte himsworth

charlotte himsworth — Thu, 23 Sep 2010 23:41:39 +0000

HI
I’ve had this problem for the last 3 days and its very annoying as I have free facebook on my phone.
I have a LG pop (GD510), I can’t figure out how to turn the internet proxy off on the gprs internet but its off on the orange internet and its still not working. any ideas?

By: hannah

hannah — Thu, 23 Sep 2010 09:57:08 +0000

hi again, just changed from orange gprs internet to just orange internet and its worked YAY !!!!!!! hope it works for you people also !!!

By: hannah

hannah — Thu, 23 Sep 2010 09:53:16 +0000

i havent been able to get on2 facebook via mobile for a week now and its drivin me mad, it says to contact them and gives you security words 2 type out yet it doesnt load the words grrrrrrrr and i have no proxy settings on my samsung, how long is it going to take to resolve this problem?????????????

By: vonnie

vonnie — Thu, 23 Sep 2010 09:43:49 +0000

I have had this problem trying to get on Facebook for about a week now I have a SamsungGt C3150 cannot trun my settings off as it isnt highlighted any advice please

By: SamSam

SamSam — Thu, 23 Sep 2010 08:47:49 +0000

Hi guys … I’ve just tried this for my LG KP501 phone and it worked straight away …
http://help.orange.co.uk/orangeuk/support/personal/297675
Hope this works for you too, let us know! xx