There might be various reasons due to which your evo wingle is not working properly. In this post we will see various steps to troubleshoot the evo wingle 3g not connecting and how to fix the evo wingle connection failed issues.
Following are the most common issues due to which the ptcl evo 3g don’t work or connect properly, so make sure that you’re not having any of those issues before taking it to the shop. Almost all steps apply to evo 4g (evo charji) too and not just to ptcl but to zong and mobilink device also.
1. Check evo package expiry date
Make sure that your ptcl evo wingle package haven’t expired yet.
How to check evo package expiry date?
The only possible ways to confirm the expiry date of your current ptcl evo wingle package are:
- Remember the last date that you recharged your prepaid evo wingle, so it remains active for a month only
- Call ptcl helpline to check and confirm if your wingle package has expired or is there any other issue
2. Does your evo has remaining data?
One of the main issue for evo not working is that it runs out of the data limit that we can use in our subscribed package.
How to check remaining volume of evo wingle
If you’re following or can check the evo portal by going to 192.168.1.1 on your browser, then you can check that by logging in to the portal and checking the “Statistics” page from top menu.
Another way is by installing a bandwidth monitoring tool in your windows laptop or macbook to monitor how much data in out is occurring.
3. Is your socket or usb port stable?
This can be a real and often neglected factor too. Sometimes usb ports of laptops or wall sockets and adapters which we’re using to connect our evo 3g (doesn’t apply for charji devices which run on batter) are lose.
Changing the sockets can help confirm.
4. Is your evo wingle receiving enough signals
Make sure that evo wingle is in signals coverage area. You can check by using the evo wingle in the area where it received good signals previously, to confirm if the issue is with evo signal coverage or something else.
If it’s the signals issue, then you might need ptcl evo signal booster to enhance evo wingle signal range.
5. Reset your evo wingle device
If nothing above works then one good option is to reset your device. Note that it will reset the wifi name and password too and the evo admin panel login and password too. You can see the wifi name and password on the inside of your evo wingle device by removing the sliding cover.
Let me know if you’re still having any issue with your evo wingle device.
18 comments on “Evo Wingle not connecting issues”
My evo wingle its not change beacouse heep center its asking you will go Hawaii center and you recipient to ESN number and then we will change your evo wingle USB. So what I do?
Then do as PTCL asked you to do :) Take your device to huwawei (not hawaii) help center and get it changed from there :)
I’ve recharged my evo device but it doesn’t connect. whenever i connect, it blinks green but on browsing , a data usage alert is displayed ‘ you have utilized your data’ I’ve called to help center several times but they don’t seem to be helpful. what to do dude???
What was the response of service center? What reason did they give for this issue?
my evo wingle is not working from last two days i have changed its socket plus there are mqny mbs left it is connected in the devise but it is not working properly
In which area you’re using your evo? Did you try contacting the ptcl helpline?
My evo suddenly stoped working n showing green light only. I called helpline but not gud responce. I have reset it n restore it and cheked my data which is valid till 6 January. I don’t know what happened with my device
Wingle by PM scheme is not working infact i renewed its package. What should i do?
My Charji evo cloud is not working. Signals are there and we pay the fee with the telephone bill. Why is it not working?
There is a ‘no signal’ issue….i have 30GB memory is reserved…but my device doesnt work….it connects but no data is process….what should i do?….why it suddenly showing “no signal”status….it has also time to expire….
Sir i reachage ma charji evo device now when i connect ..give this option . Internet may not be avilable
sir i have an issue that my wingle device not connecting to my phone but connet to pc plz guide me how i can solve it i am much worried
How many devices are connected at a time?
Also, try “forget device” on phone and then connect again.
i have 3G evo wingle and now not working so that device no more?
I am having a issue from last two days it shows green light and no singals show on mobile and laptops, i charged it again but still green light and no signals show on mobile
my wingle jazz 4G are not connected and Huawei 3g eveo are not connected yellow lable show in pc
Hello Sir, I have Evo Charji Cloud. It’s Giving only red Signals & Not Connect to my Phone or PC. I have tried to reset it. But It’s Not getting Reset. Kindly Give me any Solution to Set My Charji Cloud Device.
Did you try calling PTCL customer helpline? Maybe your device is not active or you’re in low coverage zone.